THE CARE(less) CENTERS......

So many branded products have boomed these days, varying from electronic items to almost all fields of interest. Many leading brands provide quality products and service assistants too. But, are they all done properly, satisfying the consumer??
Not with perfection!! Recently I went to a mobile CARE CENTER of THE MOST TRUSTED MOBILE BRAND in India for servicing process. I ensured my mobile quality before service and they replied back saying they will provide the needed CARE.With the belief that the TRUSTED BRAND will surely stand up to the quality scales and customer satisfaction, I signed the service
job sheet. The delivery date was on, when I was handed over with my mobile I was shocked!!! They broke the panel and returned the mobile with least quality look. When I questioned for the cause the store's engineer smiled and said it HAPPENS!!
Still with the belief that I'll get justice I asked them to get it back repaired with the same old condition and this was the reply I got "I cant do anything sir, from my side its done, if you want you may contact the head office for assistance".
Where was the CARE gone??
I didn't want to make it an issue and left home back with my mobile. Within few hours the display crashed!! I really got fed up with this and called up the company's head office and filed a complaint against the service ppl.. Hope I get justice soon..
We need to accept that the leading companies are providing good service but, also it is their duty to check if all branched teams under them do the same. If suppose they fail, it is the duty and rights of every consumer to question them back. After'll it's our money for which we fight.
This is not to tell the negatives of happenings, we must be aware of what we should do. 'THE FIRST STEP TO CORRECT A MISTAKE IS TO POINT IT OUT'
Every small correction in any field are healthy to a nation.
.......Not all are aware of the rights of a customer. RIGHT TO QUESTION is an active law in a democratic nation like India, but do mind that we shouldn't do politics with the rights we enjoy, which so many do. Misusing the rights is also a black mark in the society. Consumer abuse is also a case to be considered. It's not always the flaws of the company that create problem, it's the consumers too, many a times. Be a humble consumer too.
Know your rights, use your rights but, never misuse........

PEACE - the endangered 'noun'

If a wombed baby ever had a dream about the world before stepping out, he would have dreamt of those smiling people caring for each other, using knives only to cut vegetables, using hands only to hug, using swords only on walls and, he fearing to even cry loud thinking that it would sound violent in this beautiful silence. But we the owners of the world are killing the dreams of many before even their birth.
The different dimensions of peace - the absence of hostility, or the existence of healed interpersonal relationships, safety in matters of social or economic welfare, equality and fairness in political relationships, absence of any war and so many are just found as definitions in dictionary. The rate of violence is such, that the word peace will be soon removed from the dictionary.
Immature thoughts, weak mind, greedy needs, selfish attitude, unhealthy competition and, the topper of all - the money, are all playing their roles right in this space to maintain hostility and inhuman pressure on us and we are foolishly following them for cheap self achievements.
We are testing the patience of our mother nature and we are still left unpunished because of this mother's warmth. The turning of warmth to heat is not so far.
Not many articles and speeches change the people. It is the responsibility of each one of us to make the change by our self.
Don't ever fight back for peace, get it back with maximum silence, even in words.
Save the endangered 'noun'.